Privacy Policy

At Bildwerk Studio GmbH, located at Bergmannstraße 102, 10961 Berlin, Germany, we are committed to protecting the privacy and security of the data of visitors to our site and users of this service. This policy explains how we collect, use, disclose, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

We act as the data controller for the personal data processed in connection with our online platform and services, which include graphic design, illustration, branding and identity, digital art creation, visual effects, software development for design tools, and animation services.

Information We Collect

We may collect various types of information in connection with your use of our site and services:

1. Information you provide to us: This includes information you voluntarily submit when you contact us, inquire about our services, or communicate with us through forms or other means on our platform. This could include your name, business name, professional contact details, and details about your project or inquiry.

2. Technical and Usage Data: When you visit our site, our servers automatically record information that your browser sends whenever you visit any website. This data may include your IP address, browser type and version, operating system, referral sources, length of visit, pages viewed, and navigation paths. This data helps us understand how our site is used and improve its performance and content.

3. Cookies and Similar Technologies: We may use cookies and similar tracking technologies to collect information about your browsing activities on our site. Cookies are small data files stored on your device. They help us remember your preferences, analyze site usage, and tailor content. You can control the use of cookies through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes, based on the specified legal grounds under GDPR:

1. To provide and maintain our services: Processing is necessary for the performance of a contract or to take steps at your request before entering into a contract (Art. 6(1)(b) GDPR). This includes responding to your inquiries, providing quotes, delivering design or development services, and managing our relationship with you.

2. To improve our site and services: Based on our legitimate interests (Art. 6(1)(f) GDPR) in understanding how our platform is used and enhancing user experience, functionality, and content.

3. For communication: To respond to your requests, questions, and feedback, and to send you information about our services if you have requested it. This is based on contract performance or our legitimate interests.

4. For internal business purposes: Such as data analysis, auditing, fraud prevention, and developing new services. This is based on our legitimate interests in managing and protecting our business.

5. To comply with legal obligations: Where processing is necessary for compliance with a legal obligation to which we are subject (Art. 6(1)(c) GDPR).

Legal Bases for Processing

We process your personal data based on the following legal grounds:

- Performance of a contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.

- Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your fundamental rights and freedoms. Our legitimate interests include operating our business, providing and improving our services, marketing our services (where consent is not required), and ensuring the security of our platform.

- Compliance with a legal obligation: Where processing is necessary for compliance with a legal obligation.

- Consent: Where you have given explicit consent for specific processing activities. You have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. We may share your information with:

1. Service Providers: We may share data with trusted third-party service providers who perform services on our behalf, such as hosting, IT services, and analytics. These providers are obligated to protect your data and use it only for the purposes for which it was shared.

2. Legal Compliance: We may disclose your information if required by law, regulation, legal process, or governmental request.

3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

1. Right to Access: You have the right to request access to your personal data we hold.

2. Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.

3. Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data under certain conditions.

4. Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

5. Right to Data Portability: You have the right to receive the personal data you provided to us in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.

6. Right to Object: You have the right to object to the processing of your personal data under certain conditions, particularly where processing is based on legitimate interests or for direct marketing.

7. Rights related to automated decision-making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity.

You also have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or where the alleged infringement occurred, if you believe that the processing of your personal data infringes GDPR.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this privacy policy periodically for any changes.

If you have any questions about this privacy policy or our data processing practices, please contact us at:

Bildwerk Studio GmbH
Bergmannstraße 102
10961 Berlin
Germany